Just when you think the IRS can't get any worse, look at this contradictory letter:

Just when you think the IRS can't get any worse, look at this contradictory letter:

Taxpayer lived in a federally declared disaster area (Israel) and filed his 2023 return after April 15, 2024. The extended due date for filing and paying taxes is 9/30/2025.

The IRS send a letter asking for close to $1200 in penalties, rescinded $14 of them, and also notified the taxpayer that they lived in a disaster area and have extended time to file and pay their taxes. All in the same letter. A 3 way contradiction!

Called the Practitioner priority line, and they told me that a request for abatement due to a disaster area must be made in writing. 

This would require a manual "key-in" by one of those special IRS agents who doesn't answer the phones but is authorized for high-level mailed letter replies & manual overrides. 

You can't make this stuff up! Talk about inefficiencies. They need to be restructured from the ground up.